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$ ShopinJA Electronics $ => Desktop/Laptop Repair/Servicing and/or Services => Topic started by: Josanya on August 18, 2013, 10:48:05 PM



Title: hp laptop wont charge battery
Post by: Josanya on August 18, 2013, 10:48:05 PM
I have a HP ProBook 5330m laptop. I have replaced the battery (http://www.caccu.nl/hp-probook-5330m-batterij.html) and the charger. While the

laptop will run on AC power it will not charge the battery. It says plugged in not charging.

If I restart the laptop I get an error screen that says the charger is not recognized. Is

there a solution to this? I know there is an identification pin in the plug end of the charger

and it is still there.


Title: Re: hp laptop wont charge battery
Post by: techsteve_genius on August 19, 2013, 08:35:05 AM
you have a dead charging circuit and if you get a charged battery it might not power from battery either it can be repaired $5000 to get it up and running again


Title: Re: hp laptop wont charge battery
Post by: El-Tigre on August 23, 2013, 01:39:09 PM
Once you get the message "Charger not recognised" you should know that the charger is defective or incompatible.

HP/Compaq notebooks work with Genuine HP smart adapters.  Other brand chargers that can fit into the port might not be able to charge the battery.

Please try the notebook with a genuine HP adapter.  Guaranteed local sources of Genuine HP adapters include The HP Store in Tropical Plaza or Al's Laptop Repairs in Southdale Plaza.

Give me a buzz @ 534-8697 and I will arrange to test your unit with a genuine adapter.


Title: Re: hp laptop wont charge battery
Post by: ainsworth on November 27, 2014, 11:09:49 PM
contact me, Ill take a look at it, i its not the chargers problem then and its a board problem I can sort it out


Title: Re: hp laptop wont charge battery
Post by: systems on December 14, 2014, 02:14:01 PM
So much good technicians here i do agree tho and i would recommend the first option to test it with a genuine HP product Charger as not everything that say HP means its the real deal

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